AllClean wishes to reassure our clients that our cleaning service remains open and operating during this time in line with Government guidelines.
The government have confirmed once more that in home workers such as tradesmen and cleaners may still enter your home when doing so as part of their work as long as social distancing and safety guidelines are maintained.
Cleanliness in the home is of utmost importance and is even more vital during these unprecedented times.
AllClean therefore remain open for business and our services are continuing to run whilst keeping your safety and that of our cleaners paramount at all times.
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AllClean is your LOCAL, family run domestic house cleaning agency with over 15 years of experience in the house cleaning industry. Call 01942 713111 to discuss your requirements.
Unlike some Domestic Cleaning Agencies who never meet their clients, we at AllClean realise that you as a customer need to meet and talk to a real human being in person, rather than just listen to a voice over the phone.Arrange a visit now
Of course there is absolutely no obligation or hard sell involved. If at the end of our visit you wish to go ahead we will arrange for one of our cleaners to contact you when it is convenient for you; if you are not sure then we will not contact you again unless you wish us to.
Fed up of going out to work, driving home, picking the kids up, collecting the shopping and then still having to do all the housework?
Wouldn't you rather be doing something you enjoy??
We understand that you may not always be sure of the exact length of time needed for your clean.
By visiting you personally at your convenience we are able to understand your exact requirements and situation and are able to advise you more accurately.
If you are on a budget we will discuss how we may best serve you, subject to a minimum of 2 hours of cleaning per visit.
No we don't. We will use your cleaning materials, vacuum cleaner, mops etc. This enables us to keep our costs to a minimum which we would otherwise have to pass on to you by charging a higher hourly rate.
Most clients tell us they prefer us to use their products as it feels 'safer'.
They know exactly which products are being used in their home and there is then no risk of cross contamination between houses.
Yes with pleasure!
Our cleaners are happy to iron as well as clean for you if you wish.
Many clients find this to be more cost effective and less expensive than using an ironing service.
Prior to starting work for you, your cleaner will contact you by phone to introduce herself.
At this time she will arrange to come and see you at a time convenient for you. You will then be able to meet with her, ask any questions you wish, and give her a key to the property also if it is needed.
This is entirely your choice.
Our cleaners are used to being key holders as the majority of our clients are out at work on their cleaning day.
However, if you prefer to be there on the day that is absolutely fine with us also.
With great care!
When a cleaner applies to work with us they are given a short telephone interview initially.
Only a very small percentage of applicants are successful in getting past this first stage.
If they are successful in the first stage we then arrange to interview them in their own home.
They then have to pass a second stage in depth interview during which we will also check ID and proof of address.
If they pass this successfully then at the third stage we will contact past employers and obtain written references and sometimes character references also.
At the end of this third stage process and then only if we are entirely satisfied do we enrol them on our database.
Yes. We also specialise in one off spring cleans and end of tenancy cleaning, either instead of or as well as our regular weekly or fortnightly cleaning service.
For one off cleans we will supply all cleaning materials and equipment necessary to complete the work.
For a quote please give us a call.
Your cleaner will inform you if she is to be away on holiday, and she will also inform you if she is ill on the day the clean is due.
If you wish us to send a replacement cleaner whilst she is off, simply telephone our office and we make the arrangements.
We never automatically send a replacement without your consent as many of our clients would not wish us to do this and would rather either miss a clean or make other arrangements with their regular cleaner if they are able to.
It is imperative to us that you are 100% happy with your cleaner.
In the unlikely event that you are not satisfied for any reason, simply contact us and we shall arrange a replacement.
Yes. For your peace of mind we have public liability insurance cover of up to £2 million, subject to a £100 excess on the policy.
"Just wanted to drop you a line to say we are absolutely delighted with Verity.. it's like coming home to a hotel! Many thanks again "
"Dear Carole, Thank you for supplying me with an excellent cleaning service ... I have been delighted with Adele and Diane"
"Just wanted to let you know how pleased I am with Kim my cleaner. She is so good, always does exactly what is needed and a fab job. So reliable. Credit to your company. Thanks"
"Just to say that Clare started today and has done a great job of tackling this nightmare! She is also a very lovely person, so very happy and comfortable having her in my home. The dogs like her too! She's happy to get on with it and I'm happy to leave her to it! Anyway, Clare is a credit to your company, thanks again "
"I am so happy with my cleaner, Donna, and whenever she is on holiday the cover cleaners you have sent have been excellent also! Thank you for your hard work. I am very happy to recommend you. "
"May I take this opportunity to say I am well satisfied with the ladies you send to my house. "
"I'd just like to take this opportunity to say how lovely and how reassuring you were when we met. It just felt like a weight had been lifted from us. Joan, the cleaning lady rang and she was delightful. It just felt "safe", which is so important. She was lovely to talk to and we just felt reassured that mum will be in safe hands. "
"I just wanted to say thank you for your thoughtfulness. Mum is very vulnerable and it is reassuring that the ladies who go to her house are not just anonymous people. Thanks again"
"I cannot begin to say how invaluable Joan has been for the last 3 years. She is reliable, thorough and has simply just got on with it. It's been just what I needed. May I take this opportunity to say a very sincere thank you to you and your staff. I I would have no hesitation in recommending your service. Indeed I know of at least 3 people whom I have spoken to and who are now your clients."
"Hi Carole, Annette did an amazing job on my house on Friday. I was very pleased. She’s a brilliant cleaner. Just thought I’d give you some positive feedback. "